Privacy Policy

Last updated: August 1, 2025

At Doraviontelas, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

Register for an account
Enroll in courses or educational programs
Complete your profile
Participate in interactive features
Submit assignments or assessments
Contact our support team
Subscribe to newsletters or communications

This information may include your name, email address, phone number, payment information, educational background, learning preferences, and any other information you choose to provide.

1.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

Device information and identifiers
IP address and location data
Browser type and version
Operating system
Pages viewed and time spent on pages
Referring website addresses
Course progress and learning activities

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

Providing and maintaining our educational services
Processing your enrollment and managing your account
Delivering course content and tracking your progress
Processing payments and preventing fraud
Communicating with you about courses, updates, and support
Personalizing your learning experience
Analyzing platform usage to improve our services
Generating certificates and credentials
Complying with legal obligations
Sending promotional materials with your consent

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We engage third-party service providers to perform functions on our behalf, including payment processing, data storage, email delivery, analytics, and customer support. These providers have access to your information only to perform specific tasks and are obligated to protect it.

3.2 Educational Partners

When you enroll in courses offered in partnership with other educational institutions or organizations, we may share relevant information with those partners to facilitate your learning experience.

3.3 Legal Requirements

We may disclose your information when required by law, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

3.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

The nature and sensitivity of the information
Legal and regulatory requirements
Our legitimate business needs
Your account status and activity

After the retention period expires, we will securely delete or anonymize your information.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right	Description
Access	Request a copy of the personal information we hold about you
Correction	Request correction of inaccurate or incomplete information
Deletion	Request deletion of your personal information
Portability	Request transfer of your information to another service
Restriction	Request limitation on how we process your information
Objection	Object to processing of your information
Withdraw Consent	Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication protocols
Employee training on data protection
Secure data storage infrastructure

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we implement appropriate safeguards to ensure your information remains protected.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

For users between 13 and 18 years of age, we recommend parental or guardian supervision when using our platform.

9. Third-Party Links and Services

Our platform may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

10. Marketing Communications

With your consent, we may send you promotional emails, newsletters, and other marketing communications about our courses, features, and services. You can opt out of receiving marketing communications at any time by:

Clicking the unsubscribe link in our emails
Adjusting your account notification preferences
Contacting us directly

Please note that even if you opt out of marketing communications, we will still send you transactional and service-related messages.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

Update the "Last updated" date at the top of this policy
Notify you through email or a notice on our platform
Provide a summary of significant changes when applicable

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Doraviontelas
Correa Circuit, Gregory Hills NSW 2557, Australia
Phone: +61 3 9855 1651
Email: support@doraviontelas.com

13. Additional Information

13.1 Learning Analytics

We collect and analyze data about your learning activities, including course completion rates, quiz scores, time spent on materials, and engagement patterns. This information helps us improve our educational content and provide personalized recommendations to enhance your learning experience.

13.2 User-Generated Content

Any content you submit to our platform, such as forum posts, comments, or shared projects, may be visible to other users. Please do not share sensitive personal information in public areas of our platform.

13.3 Account Closure

You may close your account at any time by contacting our support team. Upon account closure, we will deactivate your account and remove your personal information from active databases, subject to our data retention policies and legal obligations.

13.4 Data Protection Officer

For privacy-related inquiries or to exercise your rights, you may contact our data protection team at the email address provided above.

Thank you for trusting Doraviontelas with your educational journey. We are committed to maintaining the highest standards of privacy and data protection.